Give older and vulnerable people
Peace of mind 24 hours a day.
The Care Call System
The Care-Call home unit has been designed to protect and assist people living in their own homes and can be used with or without an ordinary telephone.
Potential Users
The Care Call system has a number of potential professional and industrial applications. These applications are varied and include improving the quality of care and lifestyle of people suffering from various health conditions including the elderly, the physically challenged and the chronically ill. Care-Call also offers protection to users both young and old such as latch-key children, young families, bank personnel, post office staff, supermarkets and isolated retail outlets, nursing homes, hospital staff and teachers.
Operation.
Pressing the red button on the Care-Call home unit automatically dials either Our designated Alarm Receiving Centre or any of ten personal pre-set telephone numbers such as a friend or relative. The home unit will continue to dial the personal pre-set numbers in sequential order until somebody answers the call. The Care-Call home unit contains a powerful loudspeaker and sensitive microphone, so that the user is able to carry out a hands-free two-way conversation.
Speech Pendant
Speech Pendant. The Care-Call pendant panic button is surrounded by a protective rim and is activated when 
the panic button is pressed for one second. This has been designed into the system to prevent activation when the pendant is dropped or accidentally pressed, which will minimise false alarm activations.
The pendant has three Light Emitting Diodes (LEDs) which inform the user what is going on after the panic button has been pressed. On pressing the panic button for a period of one second all three LEDs, red, orange and green, will illuminate for three seconds along with an audible tone. The orange and green LEDs will then go off, leaving just the red LED illuminated.
On receipt of the alarm signal from the pendant the home unit will start to dial the pre-programmed telephone numbers and inform the user that it is doing so by only the orange LED being illuminated. Once a connection has been made and recipient has pressed the * key on their telephone accepting the alarm call, the Castle Care-Call home unit will then send a signal back to the pendant and now only the green LED will be illuminated, informing the user that they can now speak into the microphone on pendant and listen to the monitoring station or the recipient via the loudspeaker within the pendant.
Speech Pull Cord.
This works in a similar manner to the speech pendant except that it can be attached to the ceiling and you pull 
the cord to raise an alarm. The in-built microphone allows the user to speak to the recipient or Alarm Receiving Centre and also to hear via the in-built speaker. The pullcord should be pulled until the red, green and amber indicators flash and two beeps are heard. These indicators also show the progress of the alarm call, in the same way as those on the speech pendant.
What happens when I call?
When the pendant is pressed the unit calls the Carecall control centre, where calls are answered 24 hours a day, (or customers own keyholders etc). Details of the alarm are displayed on the screen when the call is received. The person answering will know the name and location of the person calling.
The alarm unit has a powerful loudspeaker and sensitive microphone. The user can hear the person in the control centre, and speaks to them without needing to use the telephone handset. Similarly the person in the control centre will be able to hear the user, even if they are some distance from the alarm unit.
When the operator in the control centre has established the reason for the alarm call they will co-ordinate an appropriate response. Typically this could include:
- contacting the emergency services
- calling a keyholder or next of kin
- providing information or advice
Who can be a keyholder?
Keyholders are an essential part of the Care call service. They are usually neighbours, friends and family.
- They must hold a key to your home, and be willing to be called in the event of an emergency, day or night.
- Keyholders are required only to enable access to your home: to provide us with further information on the situation or allow emergency services to enter.
- Keyholders are never asked to carry out first aid or lift people.
What are the requirements for Carecall to be installed?
- an electric plug socket
- a telephone line (with a phone point close to the electricity socket)
- a minimum of two keyholders, preferably three
Costs
We can supply a DIY Call Care system fully programmed up with all your phone numbers, massages etc, all you need to do is plug in it and set the clock, then test the system.
Or we have a fitting service, where one of our service engineers will come out and fit, test and show you how to use the system.
If you don't want your own contacts in the call care system we can use our approved alarm receiving centre, which will monitor your system 24 hours day from 29p a day
We can also offer with fully comp cover (yearly service inc battery replacement) this includes replacement of faulty equipment within 48hours, all this from 43p a day
Also we offer a buyback on used care call system (Subject to terms)
For a full quote please fill in your contact details here