Our Services

30+ years of care £4M+ returned to community 365 days a year

How we help

Three services, one goal: staying safe and independent at home

Every family's needs are different. Start with round-the-clock alarm monitoring, add a responder at the door where we cover, or bring in hands-on care at home. Mix and match as life changes.

An older man tending a container of flowers in his garden, wearing a pendant alarm.

Personal alarm monitoring

Round-the-clock monitoring, answered by real people

24/7 alarm monitoring, wherever you live in England. Press the button and a trained operator answers, talks with you through the unit, and sends the right help.

  • Digital 4G home alarms, no landline needed
  • Neck or wrist-worn pendant alarms
  • Fall detection and GPS options
Answered 24/7 Explore monitoring
A Provide Carecall247 responder helping an older man up from the floor with a lifting chair.

Monitoring and urgent response

A trained responder at your door, day or night

Everything in monitoring, plus a trained responder to your home in Essex, including Southend-on-Sea and Thurrock, in qualifying South Suffolk locations, and in Hackney.

  • Home visits for non-injured falls or welfare checks
  • Personal contact and reassurance
  • Access using a secure key safe
With you within 45 minutes Explore urgent response
A care worker sitting and talking with an older woman on her sofa.

Home care

Hands-on help with everyday living

Personal care, medication assistance, companionship and more, delivered by our sister company Provide React Homecare, alongside your alarm monitoring.

  • Personal care and medication assistance
  • Domestic help and companionship
  • Specialist support for dementia, palliative and complex needs
By Provide React Homecare Explore home care

Not sure which is right?

Check your postcode and we'll show you exactly what's available

Monitoring is available wherever you live in England; the responder service depends on your address. One postcode check gives you the full picture.

Prefer to talk? 0300 303 2682

Testimonials

What families say

Real stories from the families who trust us with the people they love.

Sarah, daughter and next of kin

Colchester, Essex

Knowing Mum can press her pendant and reach someone at any hour has taken a weight off the whole family. The team were patient and kind from the very first call.

Not sure where to start? We're here to help

Everyone's needs are different. If you're unsure which products are right for you or a loved one, our friendly team can help you build the right care package.

Get in touch

Browse alarms and plans

See every alarm, monitoring package and add-on in one place, with clear monthly pricing and no hidden fees.

Visit the shop

Enter the postcode of the person who needs support

Prefer to talk it through? Call us on 0300 303 2682, we'll help you choose.