Included services
- Home visits for non-injured falls or welfare checks
- Personal contact and reassurance
- Access using a secure key safe
- Help with communication or calling next of kin
Monitoring plus in-person response
A trained responder at your door, day or night
On top of alarm monitoring, families in Essex, including Southend-on-Sea and Thurrock, in qualifying South Suffolk locations, and in Hackney can add our responder service, a trained responder at your home within 45 minutes, day or night.
Urgent response
A trained responder at your door, day or night
On top of alarm monitoring, families in Essex, including Southend-on-Sea and Thurrock, in qualifying South Suffolk locations, and in Hackney can add our responder service: a trained responder at your home within 45 minutes, day or night.
Perfect for
- People who don't have nearby carers or family
- Individuals who have experienced frequent falls
- Vulnerable adults with additional safety concerns
Our promise
45 minutes
A trained responder with you within 45 minutes of your call, day or night, every day of the year.
Available as an add-on to alarm monitoring in our response areas. Enter your postcode to see exactly what's available at your address.
Check your postcodeSee our fall equipment in action
Not sure if we respond in your area?
Check your postcode or talk it through with our friendly team.
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